Open the account page, choose Register, enter your details and complete the email-verification step using the six-digit code sent to you.

Email verification helps confirm that the account belongs to you and allows important account and marketplace notifications to reach the correct address.

It often arrives quickly, but it can occasionally take up to five minutes. Check your spam or junk folder and use Resend when the timer allows.

Choose Sell or Post Free Listing, select a category, add photos and details, choose your price options, review the listing and submit it.

Open the Wanted marketplace and choose Post a Wanted Item. Describe what you need, your preferred condition and maximum budget, then submit the request.

Buy listings are items that sellers have available. Wanted requests are posted by members who are looking to purchase a particular item.

Yes, unless a category specifically requires one. A clean placeholder will appear where no photograph has been uploaded.

The main contact method is Matzav Market’s private messaging system. Optional verified contact details may also be revealed when the feature is enabled and the seller has consented.

Where enabled by the administrator, you can choose to make verified contact details available behind a masked Reveal control. Unverified details cannot be displayed.

Open My Adverts from your account dashboard. From there you can manage, edit, close or remove your own listings where the relevant controls are available.

When the basket feature is enabled, eligible fixed-price sale listings display an Add to Basket button. Auction listings cannot be added to the normal basket.

Open My Orders from the header or your account area when the order feature is enabled.

Use the heart or Save control on a listing. Your saved items are available from Saved in the header and account area.

Choose the category that most closely describes the item. A suitable category helps buyers find it through browsing and search.

Yes. Open Account Settings or My Profile to update the details connected to your account.

Listings use the location or postcode saved in the member profile so buyers can understand the general collection area without re-entering it each time.

Where available, closing a listing removes it from active browsing while keeping it available in your account for reference or reopening.

Use any available report control or email support@matzavmarket.co.uk with the listing title, account details and a clear explanation of your concern.

Create an alert using a keyword and optional location. Matzav Market can notify you when matching sale listings or Wanted requests are published.

Do not continue the conversation. Use available reporting tools or email support@matzavmarket.co.uk with the relevant details so the issue can be reviewed.

Only payment methods specifically shown as active on the website are processed by Matzav Market. Otherwise buyers and sellers arrange payment directly and should follow the safety guidance.

Inspect items before paying, use clear written communication, meet in a suitable location, avoid unusual payment requests and report suspicious behaviour.

The administrator may have enabled approval for listings or Wanted requests. Pending content will become public after it has been reviewed and approved.

Email support@matzavmarket.co.uk. The team will try to respond within 48 hours.